Effective Date: 28/04/2020

This Privacy Policy governs your use of the software application Karim and Jana (“Application”) for mobile devices that was created and operated by Queen Rania Foundation (“QRF”); a society duly established and registered in accordance with the applicable laws of the Hashemite Kingdom of Jordan, in its capacity of controller of the personal data. The Application allows users to play educational games and view educational videos and stories.

Data protection is a matter of trust and your privacy is important to QRF. QRF shall therefore, only use information which relates to you in the manner set out in this Privacy Policy.

What information does the Application obtain and how is it used?

Automatically Collected Information
The Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

When you download the application, we may collect name, age, phone number and email address. This information will never be shared with any third party Except if requested by an official, Governmental, Judicial or Security Authority for any purpose with no restrictions whatsoever.

Does the Application collect precise real time location information of the device?
This Application does not collect precise information about the location of your mobile device.

Do third parties see and/or have access to information obtained by the Application?
Only aggregated, anonymized data is periodically transmitted to external service providers to help us improve the Application and our service. We will share your information with third parties only in the ways that are described in this Privacy Policy. We may disclose User Provided and Automatically Collected Information: as required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; with our trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Privacy Policy. If QRF is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

What are my opt-out rights?
You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at

Data Retention Policy, Managing Your Information
We will retain User Provided Data for as long as you use the Application and for a reasonable time thereafter as required by law. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.


We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us promptly at We will upon parent’s or guardian’s request delete such information from our files within a reasonable time.

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

This Privacy Policy might be subject to regular changes and/or revisions; your continued use of the Application shall be deemed approval of all such changes and revisions. We may update this Privacy Policy to reflect changes to our information practices. If we make material changes we will notify you by means of a notice on the Application prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Your Consent
By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the Hashemite Kingdom of Jordan.

Contact us
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at

Applicable Law
This Privacy Policy shall be governed by the laws of the Hashemite Kingdom of Jordan, and we hereby confirm our compliance with the applicable data protection laws.